Frequently Asked Questions

There are several common reasons why your AC might not be cooling effectively: 1) Dirty filters restrict airflow. 2) The outdoor unit being blocked or dirty hinders heat transfer. 3) There might be a refrigerant leak or low levels. 4) There could be a technical issue with the compressor or fan motor. You can try cleaning the filters first; if the problem persists, you can get support from our professional service.

For residential air conditioners, it is recommended to have maintenance at least once a year, usually before the summer season begins. For commercial spaces like offices and shops, maintenance every 6 months, depending on usage intensity, extends the life of the AC and increases its efficiency.

BTU (British Thermal Unit) indicates the cooling capacity of an air conditioner. It is crucial to choose an AC with the correct BTU value based on your room's size, ceiling height, sun exposure, and insulation. An underpowered AC will run constantly and consume a lot of energy. An overpowered one will cool the room too quickly and shut off without dehumidifying, creating an uncomfortable environment. We determine the most suitable BTU value for you with our free discovery service.

A standard split AC installation typically takes between 2 to 4 hours, provided the existing electrical and drainage infrastructure is suitable. However, this time may be longer if additional work like wall preparation is needed.

Yes, all our repair and installation services are covered by our workmanship guarantee. The spare parts we use also have a manufacturer's warranty. Customer satisfaction is our top priority.